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Starbuck

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Re: MS Outlook 2007 fails to establish connection
« Reply #2 on: March 30, 2009, 11:13:51 PM »
Hi chermesh

Quote
I'm running Kaspersky Internet Security 2009, whick identified no virus.
I ran malware cleanups using MalWareByres' Anti-Malware and Combofix.

 After running these scans, i'd say there's little chance of it being malware.
One of these programs would have picked up something.
I was going to suggest that you post your question over at the 'Outlook forums' .... but i see that you have already done this.
They are the guys to help you out with this.
Let us know how you get on.

Thanks

chermeshTopic starter

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MS Outlook 2007 fails to establish connection
« Reply #1 on: March 29, 2009, 11:38:51 AM »
Hi,
I wonder if my problem stems from a malware source. I checked it with various MS Outlook related sources and none manage to suggest a useful solution.
Whenever I start my Hebrew version MS Outlook 2007 (on a WinXP Pro (SP3) platform), the program fails to establish a connection with my mail-server. The address of my mailserver hasn't changed and an identical configuration works flawlessly on Outlook Express.
I'm running Kaspersky Internet Security 2009, whick identified no virus.
I ran an indepth registry cleanup using Regcure and Advanced Uninstaller Pro.
I ran malware cleanups using MalWareByres' Anti-Malware and Combofix.
After all these steps, the problem stayed unsolved. The following application event report keeps showing up:

"Faulting application outlook.exe, version 12.0.6316.5000, stamp 4833a470, faulting module mswsock.dll, version 5.1.2600.5625, stamp 485bed11, debug? 0, fault address 0x00001d52."
 

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