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Jetico

  • Jetico Support Engineer
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Re: encrypted hdd backup
« Reply #2 on: January 05, 2010, 10:55:17 AM »
Please write us (to Jetico technical support: support@jetico.com)
what is the current state of the problem:

- Do we understand correctly that you have already overwritten physical
sectors on your hard drive by the sectors from backup made on external
USB drive?

- What options do we have to work on the problem? (For example,
a) you have saved BCVE rescue file, b) you can insert the hard
drive to other computer) ?

- Please write us in more detail, what exactly is saved in backup?
(All sectors from the hard drive, or contents of some partition
from the hard drive?)

Several possible sources of the problem are possible. For example,
your backup data may store contents of sectors from boot/system
volume in a plain (not encrypted form). In this case if you
restore the disk volume from backup, you get not encrypted boot
disk volume.

But at the same time Master Boot Record (MBR) sector (0th physical
sector from the hard drive, which does not belong to any disk
volume) could still store BCVE code, which asks to enter password
and then attempts to decrypt sectors from the boot volume.

If so, recovering of your system requires restoring MBR sector
only.

In any case we hope that your answers will clarify the situation.

websteelTopic starter

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encrypted hdd backup
« Reply #1 on: January 03, 2010, 08:31:06 PM »
I made sector by sector backup on external hdd usb drive. But backup not working. When i enter password system says : Missing Operating System. Please help ???
 

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