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Jetico

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Re: Password not accepted
« Reply #2 on: January 11, 2010, 06:37:14 AM »
Could you please send us  several first sectors of the encrypted volume?
To do so, please follow these steps (i suppose that the encrypted volume is the entire USB hard drive, i,e, it starts from sector 0 of the hard drive):

- Run BestCrypt Volume Encryption (BCVE) program;
- For example, the encrypted volume is on "Disk 1". Point on "Disk 1"   in the lower pane in BCVE program.
- Run the "View/Save/Restore sectors on selected Disk" command from "Sectors" menu.
- Press "Save sectors" button in appeared window.
- Set "Start sector" to 0, "Number of sectors" to 256 and enter some name for file
  where data  will be saved (for example, "C:\some_folder\256_sectors.bin").

Please send us the BIN file (to support@jetico.com)

malle2k1Topic starter

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Password not accepted
« Reply #1 on: January 10, 2010, 11:17:28 AM »
Hello everybody,
i have a problem with my BestCrypt Volume Encryption. I used this programm for 3-4 Month. Everything works fine but one morning the programm didnt accept my Password for the encryptet volume. It could not be the worng password thats 10000% sure. Dont know what i have to do now :-(.
My System is Windows 7 and the HDD ( 1 TB USB ). I hope you can help me because the programs on this HDD were so important.

And sorry for my English :)

Thanks for help and have a nice day.
 

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