Author Topic: BCVE seems to be installed correctly but does nothing  (Read 306 times)

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Offline topsoftbe

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Re: BCVE seems to be installed correctly but does nothing
« Reply #4 on: June 07, 2017, 11:25:02 AM »
OK, problem solved. I installed BCVE stand-alone and had an error: unable to set registry key. I have then reset all registry permissions to default , restarted, installed Bestcrypt complete and this time BCVE started normally.
Thanks for the help.

Offline topsoftbe

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Re: BCVE seems to be installed correctly but does nothing
« Reply #3 on: June 07, 2017, 10:58:43 AM »
Thanks for your  reply.
I'm sorry, it didn't work. The key "View" didn't even exist. I created one manually, re-installed Bestcrypt, but the key remained empty and BCVE didn't do nothing.
(If the window was off the screen, I would have seen it on my taskbar, but there was nothing).
It's rather embarrassing because I had no error or any indication that something was wrong.
I will try to uninstall everything and try with the stand-alone version of BCVE to see if I have the same problem. I will let you know.

Offline Jetico

  • Jetico Inc. Support Engineer
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Re: BCVE seems to be installed correctly but does nothing
« Reply #2 on: June 07, 2017, 07:38:33 AM »
It's possible that BestCrypt Volume Encryption is out of view on the screen. Try resetting BCVE window position by deleting all keys in the HKEY_CURRENT_USER\Software\Jetico\BestCrypt Volume Encryption\Settings\View registry hive. Try running BCVE after that.

Offline topsoftbe

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  • Posts: 105
BCVE seems to be installed correctly but does nothing
« Reply #1 on: June 06, 2017, 11:22:34 AM »
I have an encrypted USB stick, but I can't access it anymore because BCVE refuses to start. I have Windows 10, latest update, 64-bit. I have installed Bestcrypt complete latest version (with all options and also BCVE). It installed correctly, without errors, I have rebooted, but double-clicking on BCVE does nothing. No error, nothing at all. In Process Explorer I can see that it has been loaded, but no activity. I have uninstalled, re-installed, no change. I have it running on an old XP laptop without any problem, same version. I have administrator rights and the shortcut is set to "Run as Administrator".
Any idea?
Thanks in advance.

 


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